Professional Hospitality Training
Acquire expert hospitality skills for city 4-star hotels. Chart guest journeys, address issues, manage complaints, implement hotel technology, and coach teams to elevate satisfaction, reviews, upsell income, ADR, and RevPAR in travel and tourism.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Professional Hospitality Training equips you with hands-on strategies to enhance guest satisfaction and revenue quickly. Streamline housekeeping and front-desk processes, craft smart upsell strategies, and handle guest data ethically. Excel in service recovery, KPIs, and feedback mechanisms, integrate basic technology and automation, and foster a robust service culture via focused staff training and performance oversight.
Elevify advantages
Develop skills
- Guest journey mapping: outline 4-star hotel interactions and thrill main guest groups.
- Service recovery expertise: handle complaints swiftly with defined escalation processes.
- Tech-driven hospitality: leverage PMS, CRM, and messaging for tailored guest experiences.
- Revenue-oriented service: optimise operations, upsell smoothly, increase ADR and RevPAR.
- Team coaching for performance: develop, motivate, and incentivise staff for reliable service.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF