Porter Training
Gain expert porter skills for hospitality and tourism: safe luggage handling, superior guest service, damage prevention, and effective communication. Enhance guest satisfaction, safeguard against injuries, and provide seamless five-star arrivals consistently in busy environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical Porter Training course develops top service quality, safety protocols, and communication abilities. Master handling peak workloads, logistics procedures, ergonomic health protection, and secure luggage management. Hone guest interaction scripts, professional issue resolution, and incident reporting to ensure efficient, reliable, and exceptional guest experiences daily.
Elevify advantages
Develop skills
- Peak-time service planning: handle porter tasks efficiently during high-volume periods.
- Safe luggage handling: use proper body mechanics, PPE, and trolley methods.
- Superior guest service: welcome, guide, and support guests with professional flair.
- Issue resolution: calm situations and manage claims with diplomacy.
- Team coordination: align with reception, concierge, and housekeeping teams.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF