Hotel Management Short Course
This short course equips hotel managers with essential skills to streamline operations, boost guest satisfaction, and increase revenue through practical techniques in front desk management, team coordination, and service recovery.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Hotel Management Short Course provides practical tools to manage an efficient, guest-oriented establishment. Learn to optimise front desk operations, accelerate check-in processes, and organise housekeeping for prompt room preparation. Establish solid daily team routines, address complaints assuredly, rectify service problems, and apply straightforward KPIs, upselling techniques, and 90-day action plans to enhance guest satisfaction and revenue swiftly.
Elevify advantages
Develop skills
- Guest recovery expertise: resolve complaints quickly with clever, low-key offers.
- Efficient check-in systems: create 4–6 step processes that reduce queues and improve reviews.
- Revenue-driven upselling: promote upgrades and extras straightforwardly without guest resistance.
- Team coaching practices: conduct brief trainings, standups, and feedback to elevate service.
- Housekeeping coordination: synchronise room status, maintenance, and early check-in procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF