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Hotel and Cruise Ship Hospitality Course

Hotel and Cruise Ship Hospitality Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Hotel and Cruise Ship Hospitality Course equips you with practical skills for front office management, guest interactions, and onboard safety. Master global service norms, cross-cultural engagement, disruption recovery like rebooking and compensation, plus allergy protocols, F&B coordination, and precise record-keeping for exceptional guest service.

Elevify advantages

Develop skills

  • Guest recovery strategies: manage disruptions, refunds, and goodwill gestures swiftly.
  • Cruise front office skills: handle check-ins, complaints, and multilingual guests.
  • Cross-cultural service: adjust language, tone, and behaviour for international travellers.
  • Safety and incident response: comply with maritime regulations, report issues, reassure guests.
  • Food allergy handling: record requests, coordinate with galley, avoid cross-contact.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF