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Hospitality Receptionist Training

Hospitality Receptionist Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with essential front desk skills for high-pressure urban hotels. Master polite greetings, attentive listening, calming upset guests, plus effective phone and email handling. Gain expertise in precise bookings, pricing and stock fundamentals, property management system check-ins, resolving complaints, and stay records to ensure seamless guest experiences and top-tier service standards daily.

Elevify advantages

Develop skills

  • Guest interaction expertise: manage phone calls, emails, and face-to-face queries effortlessly.
  • Swift, precise bookings: handle pricing, rules, and system reservations professionally.
  • Efficient check-in procedures: greet visitors, check documents, and address delayed arrivals.
  • Issue resolution proficiency: calm tensions, record incidents, and provide suitable remedies.
  • Guest record enhancement: capture preferences and follow-up details to encourage loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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