Hospitality Receptionist Training
Gain core front desk competencies including bookings, guest interactions, and issue resolution. Hospitality Receptionist Training develops assured, guest-oriented experts prepared for upscale city hotels and international tourism opportunities, ensuring smooth operations and repeat business through professional excellence.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with essential front desk skills for high-pressure urban hotels. Master polite greetings, attentive listening, calming upset guests, plus effective phone and email handling. Gain expertise in precise bookings, pricing and stock fundamentals, property management system check-ins, resolving complaints, and stay records to ensure seamless guest experiences and top-tier service standards daily.
Elevify advantages
Develop skills
- Guest interaction expertise: manage phone calls, emails, and face-to-face queries effortlessly.
- Swift, precise bookings: handle pricing, rules, and system reservations professionally.
- Efficient check-in procedures: greet visitors, check documents, and address delayed arrivals.
- Issue resolution proficiency: calm tensions, record incidents, and provide suitable remedies.
- Guest record enhancement: capture preferences and follow-up details to encourage loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF