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Hospitality Reception Training

Hospitality Reception Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with hands-on skills for handling check-ins, guest interactions, and front desk duties confidently. Master precise English phrases for welcomes, resolving issues, and managing complaints, alongside PMS tools, overbooking fixes, local advice, multitasking, and time management to ensure seamless, professional guest experiences from arrival to departure.

Elevify advantages

Develop skills

  • Professional check-in skills: quick, courteous, and regulation-compliant arrivals.
  • Guest issue resolution: composed English responses to calm and restore service.
  • Front desk management: proficient use of PMS, room tracking, and standard procedures.
  • Local knowledge sharing: accurate directions, safety advice, and personalised tips.
  • Multitasking at reception: prioritise guests, handle queues, and maintain composure.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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