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Hospitality and Management Course

Hospitality and Management Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Hospitality and Management Course provides practical tools to enhance guest satisfaction and optimise hotel operations. Learn to identify service failures using online reviews, develop effective SOPs, organise front office, housekeeping, and F&B teams, and design a seamless guest journey. You also master leadership, communication, and data-driven quality control for consistent, profitable performance.

Elevify advantages

Develop skills

  • Diagnose hotel service failures quickly using reviews and on-site observations.
  • Develop practical SOPs and checklists to improve room readiness and cleanliness.
  • Lead small hotel teams with clear briefings, feedback, and change coaching.
  • Redesign guest journeys at check-in, rooms, and breakfast for smoother stays.
  • Track service KPIs with simple dashboards and reports for quick improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF