Cottage and Guest Room Management Training
Master cottage and guest room management in travel and tourism: streamline reservations, check-in, housekeeping, breakfast service, guest communication, and reviews to increase occupancy, reduce stress, and ensure a five-star stay every time. This course equips you with practical systems for smooth operations, from handling complaints to coordinating maintenance and tracking key performance indicators.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Cottage and Guest Room Management Training provides practical systems to operate a small property efficiently, covering reservations, flexible check-ins, rapid high-standard room turnovers, clear house rules, guest messaging, complaint resolution, breakfast service, shared-space oversight, maintenance coordination, and essential KPIs to enhance reviews, safeguard your time, and offer reliable stays consistently.
Elevify advantages
Develop skills
- Guest communication mastery: craft firm yet friendly messages that prevent conflicts.
- Efficient room turnaround: use professional checklists for fast, spotless same-day cleans.
- Reservation and check-in control: manage OTAs, self-check-in, and no-shows seamlessly.
- Breakfast and shared space design: provide safe, consistent, guest-pleasing service.
- Data-driven operations: leverage reviews, KPIs, and checklists to optimise a 6-room inn.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF