Car Lessor Training
Gain mastery in car rental contracts, effective customer communication, and dispute resolution designed for the travel and tourism sector. Develop clear explanation scripts, strong legal foundations, reliable audit-compliant storage methods, and seamless vehicle pickup and return procedures to enhance customer trust, cut down on complaints, and secure business revenue.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with practical skills to explain rental contracts clearly, manage risks effectively, and safeguard both the company and customers. You will learn essential clauses, insurance choices, deposit requirements, fuel and mileage policies, along with detailed workflows from booking to vehicle return. Gain expertise in digital record-keeping, audit processes, handling complaints, and resolving disputes to operate efficiently, minimise mistakes, and address challenges confidently and professionally.
Elevify advantages
Develop skills
- Rental contract expertise: create clear, compliant car rental agreements quickly.
- Counter operations proficiency: manage check-in, vehicle handover, and returns without any mix-ups.
- Dispute resolution strategies: handle fuel, damage, and billing issues effectively.
- Record and audit management: store, organise, and access contracts and photos rapidly.
- Customer communication scripts: explain insurance, fees, and policies using simple language.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF