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Head Waiter Training

Head Waiter Training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This practical Head Waiter Training course develops strong leadership, crisis handling, and guest recovery abilities. Participants learn to oversee dining room operations seamlessly, liaise with kitchen and bar teams, cope with staff shortages, address guest complaints effectively, and sustain team morale. Employ practical scripts, checklists, and templates to enhance service efficiency, safeguard guest satisfaction, and ensure reliable high standards across every shift.

Elevify advantages

Develop skills

  • Crisis management: address equipment breakdowns and service disruptions promptly.
  • Team leadership: conduct briefings, mentor servers, and boost morale during intense periods.
  • Dining room oversight: balance table sections, handle reservations, and maximise table turnover.
  • Kitchen and bar coordination: control order pacing, mitigate delays, and uphold guest satisfaction.
  • Guest recovery: swiftly resolve issues, offer appropriate compensations, and restore customer loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF