Telephony Training
Gain expertise in modern telephony through practical VoIP, SIP, and unified communications. Master selecting platforms, crafting numbering plans, designing call flows, implementing security measures, managing rollouts, and troubleshooting to provide robust, superior voice services for your business. This comprehensive training equips you to handle telephony challenges with confidence and efficiency.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course offers a hands-on guide to contemporary VoIP and unified communications systems. Participants will learn to evaluate platforms, create call flows, establish numbering plans, and align features with user requirements. Develop user training initiatives, manage deployments effectively, and use targeted troubleshooting to swiftly address issues, ensuring dependable calls, messaging, and voicemail services.
Elevify advantages
Develop skills
- Design VoIP/UC systems: choose platforms, align features, protect SIP trunks.
- Create numbering schemes: set user groups, extensions, PSTN migration processes.
- Develop UC call flows: manage presence, softphones, remote access, queues, voicemail.
- Oversee UC deployment: strategise messaging, test pilots, launch support, drive uptake.
- Resolve issues rapidly: address softphone, access, sound, voicemail-email problems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF