Telephony Equipment Monitoring Course
Gain expertise in monitoring telephony gear for steady voice networks. Cover switch setups, vital KPIs, alarms and fault processes to spot problems swiftly, safeguard service levels and ensure top telecom performance. This course builds hands-on skills for fast detection, safe fixes and solid reporting in carrier networks.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with real-world know-how on switch structures, core KPIs and alarm patterns to quickly spot and fix voice faults. Master monitoring tools, step-by-step troubleshooting, secure fixes and escalations, plus sharp reports, tickets and logs ready for vendors to deliver dependable voice services.
Elevify advantages
Develop skills
- Master telephony KPIs: monitor ASR, GoS, MOS and congestion live.
- Quick incident handling: assess, rate severity and start escalations.
- Troubleshoot switches: analyse SS7/SIP traces and KPIs to pinpoint issues.
- Build monitoring views: set up NMS/EMS dashboards for trunks, signals and CPU.
- Produce trusted reports: craft tickets, timelines and RCA for vendors.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF