PABX Course
This course provides hands-on training in designing, installing, and maintaining PABX systems, covering call flows, numbering plans, IP-PBX configuration, troubleshooting, and resilience planning for reliable voice communications.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The PABX Course equips you with practical skills to design, deploy, and maintain modern voice systems. Learn call flows, queues, voicemail, and advanced call handling, then build efficient numbering plans and routing policies. Get hands-on with SIP trunks, LAN preparation, installation, testing, monitoring, troubleshooting, and disaster recovery so you can deliver reliable, high-quality calling in any organisation.
Elevify advantages
Develop skills
- Design PABX call flows: queues, IVR, voicemail, and business-hour routing.
- Build efficient numbering plans and dial rules for internal and external calls.
- Install and configure IP-PBX: SIP trunks, phones, VLANs, QoS, and security.
- Monitor and troubleshoot VoIP: call quality, one-way audio, and failed calls.
- Plan PABX resilience: backups, SIP failover, and fast disaster recovery.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF