Air Headset Course
This course provides practical training on deploying and managing air headsets in complex voice environments, covering pairing, optimization, troubleshooting, and standardized procedures for reliable, high-quality calls at scale.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Air Headset Course equips you with hands-on skills to roll out, handle, and sort out modern headsets in tricky voice setups. You'll pick up pairing methods for DECT, Bluetooth, softphones, and IP phones, get to grips with codecs and QoS, cut down on interference, and stick to straightforward SOPs for quicker fixes. Wrap up with standard templates, records, and rules that ensure calls stay steady, crisp, and uniform on a large scale.
Elevify advantages
Develop skills
- Pro headset pairing: Get the hang of DECT and Bluetooth setup in everyday office spots.
- VoIP codec tuning: Pick G.711, Opus, G.729 for sharp calls and low data use.
- QoS and RF optimisation: Give voice top priority and dial down Wi-Fi, DECT, Bluetooth racket.
- Quick call-quality fixing: Sort out echo, one-way, or no sound in a few minutes.
- Standard rollouts: Use firmware, templates, and SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF