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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Air Headset Course equips you with hands-on skills to roll out, handle, and sort out modern headsets in tricky voice setups. You'll pick up pairing methods for DECT, Bluetooth, softphones, and IP phones, get to grips with codecs and QoS, cut down on interference, and stick to straightforward SOPs for quicker fixes. Wrap up with standard templates, records, and rules that ensure calls stay steady, crisp, and uniform on a large scale.

Elevify advantages

Develop skills

  • Pro headset pairing: Get the hang of DECT and Bluetooth setup in everyday office spots.
  • VoIP codec tuning: Pick G.711, Opus, G.729 for sharp calls and low data use.
  • QoS and RF optimisation: Give voice top priority and dial down Wi-Fi, DECT, Bluetooth racket.
  • Quick call-quality fixing: Sort out echo, one-way, or no sound in a few minutes.
  • Standard rollouts: Use firmware, templates, and SOPs for sites with 150 agents.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF