Salesforce CRM Course
This course provides comprehensive training on Salesforce CRM configuration, automation, and reporting to optimize sales, support, and customer success processes.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Salesforce CRM Course teaches you how to design a clean, scalable setup that supports sales, customer success, and support teams. Learn to configure core objects, cases, SLAs, automation with Flows, and smart data models for subscriptions and product usage. Build accurate reports and dashboards, improve data quality, and drive adoption with simple layouts, validation rules, and clear governance.
Elevify advantages
Develop skills
- Salesforce SaaS modelling: design Leads, Accounts, and Opps for subscriptions.
- Case management mastery: build SLAs, queues, and omnichannel support flows.
- No-code automation: create Flows for routing, onboarding, and health alerts.
- Data quality and adoption: set validation, layouts, and governance that users love.
- Insightful reporting: build churn, pipeline, and SLA dashboards for leadership.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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Course in PDF