RPA course
Gain expertise in RPA for email and back-office processes. Master process identification, bot building, tool integration, security measures, and key performance indicators to automate CRM and policy operations, slash processing times, minimise errors, and implement robust, compliant digital systems.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches you to automate manual email tasks into efficient workflows. You'll map inputs and outputs, set business rules, and create complete bots to read, sort, and reply to customer emails. Discover top RPA tools, integration methods, risk management, testing, performance metrics, and deployment strategies for secure, compliant, and scalable automation solutions.
Elevify advantages
Develop skills
- Design RPA workflows: create strong end-to-end email automation for live environments.
- Integrate RPA tools: link bots quickly to CRM, policy, claims, and email systems.
- Implement secure automation: use governance, data protection, and audit mechanisms.
- Optimise bot performance: monitor KPIs, reduce processing time, and lower error rates.
- Handle exceptions effectively: build human-assisted routes and reliable retry systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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