messaging training
Messaging Skills Training equips tech pros to produce clear, assured emails and instant messages, convert technical jargon for non-tech leaders, handle risk updates effectively, and leverage practical templates and checklists to boost workplace decisions and responses swiftly.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches you to craft clear, confident emails and instant messages that elicit quick, precise replies. Master summarising updates, highlighting risks, and simplifying complex info into straightforward language for stakeholders. Hone professional tone, conflict handling, and inclusive phrasing, using handy templates, checklists, and tools to speed up status reports, incident updates, and urgent asks.
Elevify advantages
Develop skills
- Write sharp status emails that quickly cover what's known, unknown, and next.
- Simplify tricky tech talk into plain language with exec-level impact summaries.
- Employ professional templates for emails and chats on incidents, access, and reminders.
- Select optimal channels and tones: formal emails or brief, courteous instant messages.
- Use succinct, inclusive, culturally sensitive language across all tech comms.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF