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IT troubleshooting training

IT troubleshooting training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain expertise in swift, dependable IT troubleshooting through this practical course. Master diagnosing undelivered emails, resolving mailbox and gateway faults, and implementing SPF, DKIM, DMARC fundamentals. Address sluggish laptops with Windows tools, boost performance, and execute secure fixes. Sort out chat, cloud applications, and shared drive glitches using systematic processes, effective communication, and proactive measures to minimise repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: rapidly track, assess, and resolve missing emails.
  • Optimise Windows laptops: leverage integrated diagnostics to fix slowdowns swiftly.
  • Stabilise cloud apps: identify and correct chat and video call failures promptly.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Apply logical troubleshooting: use a structured, repeatable process for all IT issues.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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