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IT troubleshooting training

IT troubleshooting training
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain expertise in swift, dependable IT troubleshooting through this practical course. Master diagnosing undelivered emails, resolving mailbox and gateway faults, and implementing SPF, DKIM, DMARC fundamentals. Address sluggish laptops with Windows tools, boost performance, and execute secure fixes. Sort out chat, cloud applications, and shared drive glitches using systematic processes, effective communication, and proactive measures to minimise repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: rapidly track, assess, and resolve missing emails.
  • Optimise Windows laptops: leverage integrated diagnostics to fix slowdowns swiftly.
  • Stabilise cloud apps: identify and correct chat and video call failures promptly.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Apply logical troubleshooting: use a structured, repeatable process for all IT issues.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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