IT Business Analyst Course
This course provides hands-on training in optimizing e-commerce checkout processes through business analysis techniques, focusing on requirements gathering, process mapping, and stakeholder collaboration to drive conversion improvements.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The IT Business Analyst Course equips you with practical skills to analyse and optimise e-commerce checkout performance. Learn to document as-is flows, gather and prioritise requirements, map customer journeys, and design streamlined to-be experiences. You will work with KPIs, root cause analysis, UX methods, stakeholder alignment, and implementation planning to deliver measurable conversion and ROI improvements quickly.
Elevify advantages
Develop skills
- Stakeholder alignment: Run focused workshops that unite IT and business quickly.
- Checkout requirements: Turn business needs into clear, testable user stories.
- Process modelling: Map as-is checkout flows with diagrams IT teams trust.
- Data-driven analysis: Use KPIs and funnels to spot and size checkout issues.
- Risk and tech constraints: Flag blockers and plan safe, phased rollouts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF