Heuristic Analysis Course
This course equips participants with heuristic analysis techniques to swiftly identify and resolve usability issues in internal portals, using practical tools, validation methods, and prioritization strategies to drive user-focused improvements.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Heuristic Analysis Course teaches you how to quickly identify and resolve usability problems in internal portals, from ticketing processes to self-service options. Learn practical checklists, problem-solving heuristics, validation techniques, and metrics such as TTR, CSAT, and NPS. Develop clear action plans, prioritise quick wins, and work with teams to deliver measurable, user-focused improvements swiftly.
Elevify advantages
Develop skills
- Conduct rapid heuristic evaluations: identify UX issues in internal portals in hours, not weeks.
- Design quick user tests and metrics: validate heuristic fixes with real data swiftly.
- Build practical UX checklists: standardise portal reviews across IT and product teams.
- Prioritise UX fixes: apply impact versus effort and RICE to plan high-value improvements.
- Turn findings into action: create clear tickets, success metrics, and rollout plans.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF