Advanced Microsoft Outlook Course
This course teaches advanced Outlook techniques to streamline email, calendar, and task management for professionals, focusing on automation, organization, and integration with tools like Jira and ServiceNow.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Advanced Microsoft Outlook Course shows you how to turn email, calendar, and alerts into a streamlined workflow. Learn to automate ticket handling, build smart rules, use Quick Steps and templates, and connect Outlook with task tools. Set up clear inbox architecture, powerful search, and practical daily and weekly routines so you stay organised, respond faster, and keep priorities under control.
Elevify advantages
Develop skills
- Advanced rules & Quick Steps: automate IT alerts, tickets, and VIP routing fast.
- Pro Outlook search & folders: build project views, saved queries, and task queues.
- Calendar strategy for tech leads: prevent conflicts and protect deep-focus time.
- Inbox architecture for engineers: categories, flags, and folders tuned to projects.
- Email-to-task automation: turn Jira, ServiceNow, and mail into trackable work.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF