Machine Learning and Deep Learning Course
5/5
This course offers a practical introduction to machine learning and deep learning, focusing on building AI for support ticket resolution. Participants will gain hands-on experience in problem definition, data preparation, text processing with embeddings, model development for classification and answer suggestion, evaluation techniques including A/B testing, and deployment with MLOps, while emphasizing safety, privacy, and risk management.

5,0 in rating
from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on route to developing dependable support ticket AI. You'll learn to define problems, create top-notch datasets, and process text using contemporary embeddings. Gain expertise in classification and answer suggestion models, assessment metrics, A/B testing, and refinement. Lastly, incorporate, track, and enhance systems with robust safety, privacy, and risk measures.
Elevify advantages
Develop skills
- ML problem framing: convert chaotic support objectives into precise ML tasks swiftly.
- Data pipelines: plan, purify, tag, and divide actual support ticket data.
- Text modelling: construct sturdy classifiers using CNN, RNN, and Transformers.
- Answer generation: develop secure, adjusted retrieval-plus-generation processes.
- MLOps for support: roll out, oversee, and upgrade ticket AI in live environments.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...

Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.

Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!

Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.

Giulio CarloAluno de Engenharia de Prompt
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