Business and Technology Course
This course equips participants with essential skills to assess retail performance, design integrations, govern data, roadmap strategies, and manage change in business and technology contexts.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Business and Technology Course assists you in rapidly assessing retail performance, identifying stakeholders, and repairing disrupted cross-functional processes. Learn to create data flows spanning CRM, BI, e-commerce, and finance, establish distinct roles, and develop staged implementation strategies with KPIs, testing, and oversight to ensure reliable integrations, enhanced customer experiences, and quantifiable margin gains.
Elevify advantages
Develop skills
- Retail value assessment: swiftly identify margin shortfalls and customer experience deficiencies in technology-driven retailers.
- Integration design: outline complete data flows across CRM, BI, ERP, and e-commerce.
- Data governance: implement MDM, data quality guidelines, and a unified customer perspective quickly.
- Roadmapping & KPIs: create staged technology strategies aligned with CEO objectives and retail indicators.
- Change & risk control: oversee deployment, training, and surveillance for dependable operations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF