Personal Services Agency Manager Training
Build and manage a high-quality personal services agency for older adults and people with disabilities. Gain compliant staffing, scheduling, safety protocols, person-centred care, and budgeting skills tailored for social work and community-based support in South Africa.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Personal Services Agency Manager Training equips you with practical tools to craft clear service portfolios, define client eligibility, and create safe, person-centred pathways from intake to discharge. Master workforce planning, compliant scheduling, documentation standards, incident response, recruitment, supervision, quality monitoring, budgeting, and partnerships for a sustainable, high-performing agency.
Elevify advantages
Develop skills
- Design compliant home-care service portfolios with clear scope, tasks, and limits.
- Build person-centred client pathways from intake, care plans, review, to discharge.
- Plan staffing and schedules for 12-worker model, 35 clients, routes, and coverage.
- Lead safe, ethical teams through recruitment, training, supervision, and incident management.
- Manage finances and partnerships including pricing, budgets, and referral agreements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF