Conflict Resolution Methods & Group Dynamics Course
Gain assurance in navigating complex group interactions within social services. Master conflict resolution techniques, tension-reduction abilities, restorative methods, and trauma-aware facilitation to ease conflicts, foster trust, and ensure support groups remain secure and welcoming for all participants.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips you to confidently facilitate demanding support groups with proven conflict resolution strategies and trauma-sensitive approaches. Master reading group interactions, calming heated situations, establishing firm guidelines, and handling challenging conduct while safeguarding your own mental health. Acquire ready-to-use tools, dialogue guides, and session outlines for immediate application in community environments.
Elevify advantages
Develop skills
- Facilitate support groups by implementing group dynamics principles in practical sessions.
- Quickly resolve disputes using Nonviolent Communication, calming techniques, and trauma-sensitive guides.
- Handle disruptive actions by safely redirecting sarcasm, off-topic chatter, and dominant talkers.
- Develop brief interventions by outlining 3-4 effective conflict resolution gatherings.
- Safeguard personal wellbeing through ethical practices, clear limits, and anti-burnout strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF