Administrative Assistance to Individuals Training
Gain essential administrative support skills for social services: evaluate client requirements, clarify benefits using simple terms, fill out forms, organise paperwork, ensure data privacy, and confidently assist people with housing, nutrition, medical, and financial aid programmes.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with hands-on skills to assist individuals with local welfare schemes, benefits, and healthcare access. Master straightforward communication, trauma-sensitive approaches, and risk evaluation, all while safeguarding privacy and managing records. Utilise structured processes, online platforms, and referral methods to process applications swiftly and aid clients effectively.
Elevify advantages
Develop skills
- Navigate benefits frameworks: swiftly connect clients to community assistance initiatives.
- Communicate entitlements plainly: employ simple wording, prepared scripts, and confirmation techniques.
- Evaluate client risks promptly: identify shortfalls in shelter, earnings, security, and wellbeing.
- Safeguard client information: implement privacy rules, permissions, and protected filing systems.
- Process applications effectively: assist with web forms, file submissions, and time limits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF