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Medical Office Assistant Course

Medical Office Assistant Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Medical Office Assistant Course equips you with practical skills to handle clinic front-desk operations, from booking appointments and patient check-in to managing waiting room flow and phone triage. Learn POPIA-focused privacy practices, clear patient communication, conflict de-escalation, basic billing and medical aid tasks, EHR workflows, and smart prioritisation so you can support busy healthcare teams with confidence and professionalism.

Elevify advantages

Develop skills

  • Front-desk clinic workflow: master check-in, triage, phones in a fast-paced setting.
  • Medical privacy compliance: apply POPIA rules to calls, records, and reception.
  • Patient communication: use scripts to handle conflicts, cultures, and caregivers.
  • Billing and medical aid basics: verify coverage, explain charges, and collect payments.
  • EHR and records: manage data, notes, lab results, and scheduling with accuracy.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF