Administrative Reception Agent Training
Master front desk operations through Administrative Reception Agent Training. Develop professional communication, safety and emergency response, visitor and phone handling, plus lobby management skills suited for secretariat and high-level corporate settings. This practical course ensures confident, reliable service delivery daily.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Administrative Reception Agent Training is a concise, hands-on course enhancing front desk confidence. Master customer service scripts, professional phone etiquette, visitor and delivery protocols, plus prioritisation techniques. Acquire expertise in safety protocols, emergency assistance, lobby maintenance, digital tools, data privacy, and performance metrics for consistent, top-tier service.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
- Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
- Reception procedures to manage visitors, deliveries, and calls using secure workflows.
- Tech-savvy front desk operations with booking tools, phone systems, and visitor software.
- Lobby operations to keep reception spotless, compliant, and ready for peak traffic.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF