Sales Assistant Training
Gain essential Sales Assistant skills for fashion retail in South Africa. Master reading customer needs, merchandising key areas like entrances, jeans walls, shoes and accessories, handling peak periods, boosting sales through cross-selling and upselling, and ensuring smooth shift handovers to maintain high service and sales standards every day.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips you with shop floor confidence using clear English for greeting various shoppers, asking needs-based questions quickly, and resolving conflicts calmly. Support hesitant or size-unsure customers, optimise setups for entrances, jeans walls, shoes and accessories, handle busy times effectively, and apply simple KPIs with end-of-shift reviews to drive daily improvements in a South African retail setting.
Elevify advantages
Develop skills
- Retail merchandising basics: plan fixtures, group products, and rotate stock fast.
- Fashion customer insight: read segments, footfall, and in-store expectations.
- Area setup mastery: entrance, jeans wall, shoes, and accessories that sell more.
- High-impact sales assistance: greet, probe needs, upsell, and cross-sell with ease.
- Busy-shift operations: manage queues, handovers, KPIs, and store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF