Customer Advisory Skills Course
Master customer advisory skills for sales: run sharp discovery, design IT solutions, handle objections, and explain ROI in plain language. Guide small-business clients on hardware, backups, collaboration tools, and support services that win long-term deals.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Customer Advisory Skills Course equips you to confidently advise small businesses on IT choices that safeguard data, enhance productivity, and manage costs. Master assessing needs, crafting discovery frameworks, evaluating hardware and collaboration tools, devising backup and security plans, and delivering straightforward proposals with onboarding, support, and change management clients can rely on.
Elevify advantages
Develop skills
- Consultative discovery: ask smarter questions to uncover real IT needs fast.
- SMB IT assessment: map workflows to devices, software, and total ownership cost.
- Backup advisory: recommend simple, secure data protection plans clients trust.
- Hardware and SaaS guidance: compare vendors, prices, and right-size solutions.
- Client-ready proposals: present clear options, handle objections, and close deals.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF