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Customer Advisory Skills Course

Customer Advisory Skills Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Customer Advisory Skills Course equips you to confidently advise small businesses on IT choices that safeguard data, enhance productivity, and manage costs. Master assessing needs, crafting discovery frameworks, evaluating hardware and collaboration tools, devising backup and security plans, and delivering straightforward proposals with onboarding, support, and change management clients can rely on.

Elevify advantages

Develop skills

  • Consultative discovery: ask smarter questions to uncover real IT needs fast.
  • SMB IT assessment: map workflows to devices, software, and total ownership cost.
  • Backup advisory: recommend simple, secure data protection plans clients trust.
  • Hardware and SaaS guidance: compare vendors, prices, and right-size solutions.
  • Client-ready proposals: present clear options, handle objections, and close deals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF