Client Manager Training
This course equips B2B SaaS client managers with tools to cut churn, run impactful meetings, execute 90-day retention plans, and craft 12-month growth strategies. Perfect for sales professionals handling renewals, expansions, and key client ties, ensuring stronger, more profitable relationships.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills in client management for B2B SaaS: detect churn early, implement 90-day retention plans, lead effective meetings, and coordinate cross-team efforts. Master risk evaluation, growth opportunity planning, and long-term expansion tactics to foster enduring, profitable client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Plan effective client meetings like kickoffs, QBRs, and renewals that drive results.
- Develop 90-day retention strategies to secure usage and renewals.
- Map out growth opportunities including expansions, cross-sells, and upsells.
- Score account risks and health to focus on high-value actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF