Sales Commerce Training
Elevate your retail operations through Sales Commerce Training. Gain expertise in time-tested sales techniques, KPI tracking, shop management, staff rostering, and expense management to lift conversion rates, average transaction values, and units per transaction, all while enhancing customer satisfaction and team efficiency. This course delivers practical insights for immediate impact on your business bottom line.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Sales Commerce Training equips you with hands-on tools to rapidly enhance sales performance. Master effective customer interaction strategies, upselling and cross-selling approaches, and store layout plus merchandising methods to grow basket sizes. Create basic KPI dashboards, manage essential costs, streamline rosters, and develop staff training programmes for seamless shifts that consistently meet targets.
Elevify advantages
Develop skills
- Mastery of retail KPIs: monitor conversion, ATV, UPT, and foot traffic swiftly.
- Cost management strategies: reduce labour, shrinkage, and overheads without compromising service.
- Dynamic selling skills: upsell, cross-sell, and turn complaints into revenue opportunities.
- Intelligent rostering: match staff levels to customer flow with sales-focused planning.
- Efficient training frameworks: implement SOP-driven induction, coaching, and performance trackers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF