Retail Assistant Course
Acquire essential retail assistant competencies including customer service, fitting room management, loss prevention, visual merchandising, time management, and store safety. Utilise practical scripts and procedures to increase sales, minimise shrinkage, and maintain an efficient sales floor operation. This programme equips you with tools for confident performance in dynamic retail environments, fostering team support and superior shopper satisfaction.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your front-of-house skills with a concise, hands-on course targeting actual shift situations. Gain clear service guidelines, rapid communication phrases, fitting room oversight, basic loss prevention, and swift visual standards. Excel in time management, small routines, and safety protocols to manage peak times assuredly, aid your colleagues, and deliver a seamless, effective shopping experience for all patrons.
Elevify advantages
Develop skills
- Fitting room oversight: control access, curb losses, and safeguard stock efficiently.
- Retail service fundamentals: welcome, help, and finalise sales seamlessly during peak periods.
- Customer interaction scripts: address grievances, promote extras, and settle matters promptly.
- Visual merchandising: neatly fold, align, and refresh displays quickly to drive sales.
- Retail time management: prioritise duties, remain structured, and ensure floor safety.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF