Mandatory Merchant Training
Master Mandatory Merchant Training for retail alcohol sales. Gain knowledge of state requirements, ID verification, refusal protocols, de-escalation techniques, and record-keeping practices to keep your store compliant, avoid penalties, and safeguard staff and customers on every shift.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Mandatory Merchant Training provides clear, step-by-step guidance to fulfil state alcohol training mandates, dodge fines, and safeguard your licence. Discover certification needs, renewal frequencies, and approved provider verification. Practise ID scanning, refusals, and intoxication management, craft robust SOPs, record completions, monitor renewals, and keep abreast of legal shifts via audits, metrics, and official notifications.
Elevify advantages
Develop skills
- Master state alcohol laws to swiftly meet merchant training requirements.
- Conduct thorough ID checks: identify fakes, refuse sales, and record incidents promptly.
- Develop staff SOPs: train, certify, and onboard clerks prior to first alcohol sale.
- Establish compliance systems: monitor certificates, renewals, and audit records.
- Manage challenging customers: de-escalate, refuse service, and ensure legal protection.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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