Commerce Employee Training
Commerce Staff Training Programme develops confident retail workers with robust customer service, time management, safety, and store operations abilities—empowering teams to tackle peak hours, sort out complaints, secure stock, and increase sales through professional, approachable service. This training ensures staff thrive in fast-paced environments, prioritise safety first, resolve issues swiftly, and contribute to business success every shift.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Commerce Staff Training Programme equips you with practical skills to manage hectic shifts confidently. Gain simple tools for time management, clear communication, and natural upselling while upholding top service standards. Master checklists, dialogue templates, safety and incident protocols, loss prevention fundamentals, and policy guidelines to assist customers, safeguard the store, and deliver reliable performance daily.
Elevify advantages
Develop skills
- Quick retail task prioritisation: focus on safety, service, and operations under pressure.
- Customer dispute handling: calm pricing and promotion conflicts efficiently.
- Busy sales conversations: clear, courteous scripts for upselling and loyalty promotions.
- Essential store operations: POS fundamentals, stockroom management, and fitting room efficiency.
- Retail risk management: incident logging, loss prevention, and child safety procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF