Process-Oriented Quality Management Training
Master process-oriented quality management for operations. Learn to map processes, create clear documentation, define KPIs, manage risks, and embed quality into daily workflows to boost efficiency, compliance, and on-time, right-first-time delivery.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Process-oriented Quality Management Training provides practical tools to map end-to-end processes, define clear ownership, and integrate quality at every step. Learn to design process-based documentation, set up robust change control, embed inspections and verification, manage nonconformities, and build KPIs, risk controls, and dashboards that drive reliable performance and sustainable improvement.
Elevify advantages
Develop skills
- Process mapping: Model clear end-to-end operational flows using BPMN and SIPOC.
- Quality documentation: Build lean SOPs, work instructions, and controlled records.
- KPI design: Define operational KPIs, data sources, and simple performance dashboards.
- Risk and root cause: Apply FMEA, 8D, and RCA to stabilise key processes quickly.
- Change control: Integrate ECN, CAPA, and document updates into daily operations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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