proximity management training
Proximity Management Training equips retail managers with practical tools to enhance frontline performance via hands-on coaching, superior customer experiences, community partnerships, and easy-to-track KPIs. Transform everyday operations into boosted sales, stronger customer loyalty, and more motivated teams in a high-pressure retail setting.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches retail managers to stay close to customers, increase sales, and support teams in fast-paced stores. Key topics include active listening, handling complaints swiftly, suggestive selling, fashion engagement scripts, building local partnerships, monitoring basic KPIs, leading daily huddles, floor coaching, and implementing a straightforward 4-week action plan for quick, trackable improvements.
Elevify advantages
Develop skills
- Diagnose retail performance issues by identifying stress points, interpreting KPIs, and taking swift action.
- Forge local partnerships to increase foot traffic using straightforward, effective strategies.
- Enhance customer experiences by mapping journeys, resolving problems quickly, and increasing average basket values.
- Lead effectively on the shop floor with daily huddles, real-time coaching, and sustained team motivation.
- Coach and support staff to accelerate onboarding, manage conflicts, and sharpen focus on priorities.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF