process training
Process Training empowers managers to optimise order-to-delivery workflows. Gain expertise in mapping processes, defining SMART objectives, conducting root cause analysis, and implementing enhancements that improve on-time delivery, reduce mistakes, and deliver actionable KPIs for ongoing refinement across operations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Process Training equips you with hands-on tools to enhance order-to-delivery efficiency. Master setting SMART goals, mapping value streams, identifying root causes, and crafting targeted improvements in warehousing, systems, and customer support. Gather data, analyse benchmarks, develop control strategies, and pilot changes that slash lead times, minimise errors, and elevate on-time delivery rates confidently.
Elevify advantages
Develop skills
- SMART process goals: Set precise, measurable targets for order-to-delivery performance.
- Root cause analysis: Apply DMAIC, 5 Whys, FMEA, and Pareto to resolve delivery challenges swiftly.
- Process mapping: Visualise complete flows, identify waste, and eliminate critical bottlenecks.
- Data-driven KPIs: Create streamlined dashboards tracking OTIF, lead times, accuracy, and service tickets.
- Implementation leadership: Lead pilots, upskill teams, and maintain lasting process gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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