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MCO course

MCO course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This MCO Course equips you with hands-on tools to rapidly enhance store performance. You'll learn to create 8–12 week action plans, establish precise KPIs, and conduct straightforward A/B tests to drive sales growth. Gain expertise in customer service protocols, minimising complaints, and optimised scheduling, utilising dashboards, escalation guides, and sales strategies suited to mid-range fashion retail for consistent weekly improvements with assurance.

Elevify advantages

Develop skills

  • Retail KPI expertise: monitor, analyse, and respond to essential fashion store metrics swiftly.
  • Action planning: develop 8–12 week retail strategies with defined responsibilities, timelines, and KPIs.
  • Sales enhancement: implement merchandising, promotions, and scripts to boost store conversion rates.
  • Service superiority: shorten queues, uniform service delivery, and swiftly address complaints.
  • Team optimisation: roster staff according to foot traffic and guide teams with straightforward daily practices.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF