Lean administration training
Master Lean Administration to optimise email-based workflows, eliminate waste, and elevate service delivery. Gain practical tools, templates, and KPIs to redesign processes, spearhead change, and foster continuous improvement in administrative teams. This hands-on course equips you to map workflows, analyse root causes, and standardise efficient practices for reduced delays and errors.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Lean Administration Training teaches you to optimise office and email-based citizen service processes with proven Lean tools. You will map workflows, identify waste, analyse root causes, and create standardised, efficient inbox practices. Featuring practical templates, KPIs, and change management advice, this concise, practical course enables you to minimise delays, cut errors, and cultivate a culture of ongoing improvement.
Elevify advantages
Develop skills
- Lean office basics: apply Lean principles to streamline admin workflows quickly.
- Email process mapping: chart shared inbox flows to reveal delays and bottlenecks.
- Waste and root-cause analysis: identify 8 wastes and resolve email issues using 5 Whys.
- Lean email redesign: develop standards, roles, and dashboards for quicker responses.
- Pilot and scale improvements: implement PDCA pilots and deploy Lean changes with stakeholder buy-in.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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