knowledge management training
Gain mastery in practical knowledge management to reduce search times, increase content reuse, and safeguard vital expertise. The course covers building simple KM systems, establishing governance, and using key metrics, enabling your team to work more efficiently, prevent duplication of effort, and retain essential knowledge within the organisation. Ideal for teams aiming to streamline operations and boost productivity through effective knowledge handling.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches you to create a straightforward, efficient knowledge management system using familiar tools. You'll discover what knowledge to capture, how to organise folders, tags, and versions, and how to establish clear, measurable goals. Develop governance structures, incentives, and quality controls, assess existing gaps and risks, and implement real-world examples, pilot projects, and training strategies to foster ongoing enhancement and tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using tools you already have.
- Establish SMART KM objectives: create KPIs that reduce search times and enhance content reuse quickly.
- Implement KM governance: introduce access controls, quality assurance, and straightforward incentives.
- Identify KM shortcomings: detect silos, risks, and duplication to safeguard performance and client outcomes.
- Conduct KM pilots: initiate rapid trials, monitor metrics, and continuously improve processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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