female assistant manager training
Gain confidence as a female assistant manager through this comprehensive programme. Master daily planning, KPI tracking, effective communication, and conflict resolution to lead teams successfully, manage high-pressure situations, and make informed decisions that boost performance and team morale across operations.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips female assistant managers with practical tools to confidently oversee daily operations. Master tracking key performance indicators such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop robust planning routines, prioritise effectively under pressure, resolve conflicts adeptly, and deliver succinct updates to keep your team aligned, productive, and dedicated to customer satisfaction.
Elevify advantages
Develop skills
- Shift planning expertise: manage daily operations using checklists and standard operating procedures.
- Team communication skills: conduct standups, briefings, and deliver clear status updates.
- Conflict resolution proficiency: navigate difficult conversations, de-escalate tensions, and secure team agreements.
- KPI monitoring mastery: track AHT, FCR, backlog, and respond swiftly to dashboard alerts.
- Rapid decision-making: prioritise tasks, triage issues, and escalate matters confidently.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF