course on business project
Gain expertise in Click & Collect through this Business Project Management Course tailored for management professionals. Delve into omnichannel strategies, technology frameworks, store operations, performance indicators, and risk control to build, deploy, and refine impactful retail fulfilment projects that drive results.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips you to design and roll out a top-performing Click & Collect system from start to finish. Master fulfilment models, customer paths, key metrics, and financial outcomes, plus IT setups, order management systems, and testing. Develop robust project plans, handle risks and budgets, ready stores for action, and craft strong marketing and comms for a seamless launch.
Elevify advantages
Develop skills
- Omnichannel strategy: craft Click & Collect paths to lift retail revenue.
- Tech integration: sync OMS, POS, and online platforms for smooth orders.
- Store operations: organise layouts, staff, and workflows for quick collections.
- Project leadership: steer and oversee multi-team retail projects.
- Performance analytics: monitor KPIs, risks, and returns on fulfilment efforts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF