course on business performance
Elevate your e-commerce operations through the Business Performance Optimisation Course. Identify issues precisely, craft effective KPIs, streamline stock and delivery processes, and transform insights into swift, results-driven actions for managers seeking rapid, quantifiable improvements.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This focused course equips you to convert unclear operational challenges into precise, quantifiable problems, prioritising impactful solutions via established methods. Master enhancing returns, stock control, order processing, and client support using hands-on tools, practical KPI creation, industry comparisons, and detailed rollout strategies for ongoing gains and tangible outcomes.
Elevify advantages
Develop skills
- Operational assessment: transform fuzzy e-commerce problems into specific, trackable shortfalls.
- KPI creation: develop streamlined measures for stock, orders, and customer support.
- Optimisation strategies: rapidly improve returns, inventory, and fulfilment processes.
- Benchmarking and goal-setting: establish achievable targets using external benchmarks.
- Tracking and adaptation: conduct KPI evaluations, A/B trials, and gradual implementations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF