Cost Management and Control (CMC) Course
Master cost management and control in e-commerce operations. Gain skills to map costs, create KPIs, set up governance, and apply practical controls that enhance profitability, efficiency, and decision-making throughout your organisation. This course equips you with tools for warehouse, fulfilment, transport, inventory, and customer service to achieve quick wins and sustained performance gains.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides practical tools to analyse cost structures, develop KPIs, and implement cost controls in warehouse, fulfilment, transport, inventory, and customer service. You will learn to establish governance, reporting, and decision frameworks for rapid improvements, automation, and continuous performance enhancement in e-commerce operations.
Elevify advantages
Develop skills
- Design cost KPIs to identify operational waste effectively.
- Map and analyse costs linking activities to profit impact.
- Implement lean controls for quick wins in labour, transport, and inventory.
- Establish governance, reports, and clear decision rules.
- Drive ongoing improvement via KPI reviews and root cause fixes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF