Strategic Behaviors Course
Master strategic behaviours to convert high-level strategy into everyday actions. Discover how to overhaul sales and operations, create customer-focused KPIs, overcome resistance, and implement 90-day change initiatives that elevate profitability, satisfaction levels, and team effectiveness across your organisation.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches you to transform strategy into practical, measurable daily actions. You will redesign sales processes, enhance customer-focused operations, and develop cross-functional systems to gather insights from all interactions. Learn to set effective KPIs, address resistance and risks, and formulate a targeted 90-day plan for behaviour change that improves profitability, customer satisfaction, and team results.
Elevify advantages
Develop skills
- Customer-centric operations: redesign workflows to rapidly increase loyalty and profits.
- Strategic KPI design: develop straightforward, impactful metrics for sales, operations, and support.
- Behaviour-to-strategy mapping: convert objectives into precise daily tasks for every team.
- Practical change management: effectively manage resistance, risks, and data manipulation.
- 90-day execution plans: create targeted behaviour change roadmaps for management teams.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF