Agent Training
Agent Training equips managers and admins with essential tools to promote CRM adoption, unite stakeholders, craft precise training initiatives, and measure key performance indicators. This ensures teams warmly adopt new systems, overcome reluctance, and achieve tangible business outcomes that drive growth and efficiency.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This programme offers a hands-on, step-by-step approach to boosting CRM uptake from launch to ongoing success. You'll learn to assess stakeholders, create focused learning paths, and use tested change frameworks. Develop solid onboarding strategies, run captivating training sessions, handle disputes, and monitor KPIs via straightforward dashboards, check-ins, and feedback systems that ensure users stay engaged, assisted, and in line with company objectives.
Elevify advantages
Develop skills
- CRM adoption strategy: identify barriers and promote swift, enduring user engagement.
- Stakeholder training design: align roles with concise, effective learning programmes.
- Onboarding programme rollout: structure six-week launches with defined goals and activities.
- Data-led tracking: monitor CRM activity, KPIs, and support data to prove return on investment.
- Communication and conflict resolution: unite leaders, address resistance, and sustain commitment.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF