Managing Emotions at Work Course
Develop emotional intelligence for HR professionals. Master staying calm under pressure, managing angry stakeholders, setting firm boundaries, and communicating empathetically with practical scripts, stress-relief tools, and a personalised action plan suited to everyday HR challenges. This course equips you with essential strategies for balanced, confident performance in demanding work environments.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides practical tools to remain calm, focused, and effective during high-pressure work scenarios. You will explore emotional intelligence frameworks, rapid self-regulation techniques, stress-management practices, and communication scripts for tough discussions. Additionally, create a straightforward personal action plan, monitor progress using measurable indicators, and establish lasting habits that promote assured, well-rounded daily performance.
Elevify advantages
Develop skills
- Emotional self-regulation: quick grounding, reframing, and breathing techniques for the workplace.
- Empathic HR communication: active listening, de-escalation, and clear feedback delivery.
- Stress management for HR: micro-breaks, posture adjustments, and simple daily reset routines.
- Conflict-ready scripts: calm phrasing for angry stakeholders and challenging HR emails.
- Personal EI action plan: custom triggers, habits, and success metrics tailored for HR.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF