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Handling Workplace Conflicts Course

Handling Workplace Conflicts Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with hands-on strategies to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational threats. Gain skills in compiling case details, facilitating empathetic one-on-one discussions, guiding formal group mediations, and developing actionable plans with monitoring indicators and communication approaches to rebuild teamwork and safeguard business results.

Elevify advantages

Develop skills

  • Diagnose conflicts in the workplace by identifying root causes and HR risks swiftly.
  • Conduct impartial one-on-one discussions with active listening and empathetic documentation.
  • Facilitate targeted mediation sessions by establishing rules, easing tensions, and achieving prompt resolutions.
  • Develop comprehensive conflict resolution plans featuring 4-week monitoring, key metrics, and clear responsibilities.
  • Utilise Nonviolent Communication and interest-focused negotiation to settle issues justly and in compliance with laws.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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