Employee Journey Mapping Implementation Course
This course equips HR professionals with practical tools to implement employee journey mapping, addressing retention challenges through data analysis, persona development, initiative design, KPI tracking, and a comprehensive implementation plan.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Employee Journey Mapping Implementation Course shows you how to define retention problems, analyse root causes, and map key roles across every stage from pre-hire to 24+ months. Learn to build data-driven personas, identify moments of risk, design targeted initiatives, and set clear KPIs. Finish with a practical roadmap, governance plan, and measurement system to drive lasting improvements in engagement and retention.
Elevify advantages
Develop skills
- Diagnose retention issues: turn HR data into clear, actionable problem statements.
- Build employee journey maps: persona-based, global-ready, and role-specific.
- Design targeted retention initiatives: onboarding, career paths, and manager support.
- Set and track HR KPIs: link journey stages to attrition, eNPS, and productivity.
- Plan implementation: phased roadmap, pilots, change management, and risk control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF